Booking Terms & Conditions

Official accreditation: Licence N° 45P/24 • Morocco Travel Explorer SARL

Please review these booking terms and conditions prior to confirming your private tour reservation with Morocco Travel Explorer. Confirming a trip signifies acceptance of the terms outlined below.

1. Booking & Deposit Procedure

To secure your private vehicle, certified driver, and luxury desert camp pavilions, a modest deposit (typically 20% to 30% of the total quote) is required upon confirmation. Payments may be completed securely via international credit card, PayPal, or direct bank transfer. The remaining balance is payable upon arrival in Morocco in EUR, USD, GBP, or MAD.

2. Cancellation & Date Changes

We recognize travel plans may shift unexpectedly. If you notify us at least 15 days prior to tour commencement, your deposit remains 100% valid as a lifetime travel credit for any future date. For cancellations made less than 7 days prior to departure, partner hotel and camp cancellation policies apply.

3. Passenger Insurance & Government Licensing

Morocco Travel Explorer SARL is an authorized tourist transport company and tour operator regulated by the Moroccan Ministry of Tourism (Licence N° 45P/24). All our commercial vehicles carry comprehensive passenger liability insurance for travel across Moroccan roadways and authorized desert tracks. However, personal travel insurance covering international flight interruptions and medical emergencies is strongly recommended.

4. Force Majeure & Desert Weather

In rare instances of extreme weather events (such as sandstorms or flash floods in mountain gorges), our chauffeurs retain the professional authority to modify route segments to guarantee absolute passenger safety. Suitable alternative accommodations of equal or superior standard are always arranged.